Refund Policy

Refund Policy

We do not accept refunds or exchanges for Pre-Orders as they are specially made.
We will only issue a refund if items are defective or damaged. Our policy lasts 7 days from the date the order is delivered, we can’t offer you a refund after 7 days. Refund Policy :- To be eligible for a refund, your item must be unused, unworn unwashed and in the same condition that you received it. It must also be in the original packaging.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and we will transfer the money to your bank account within a 7 working days.

There is often some processing time before a refund is posted. If you have not received a refund after 15 days of the approval email please contact us at contact@kidup.in

Refund Process

Sale items are non-refundable and non-exchangeable. Only regular priced items may be refunded if they are defective, unfortunately sale items cannot be refunded or exchanged.

Shipping

To return your product, you should mail your product to contact@kidup.in

FRANGIPANI GARMENTS LLP

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.